Articles on: Team: Agency

How to set up your hiring team?

Setting up your hiring team

Learn how to set up and manage your team on Instahyre

How to add team members?

Open the Team page.

Scroll down, click on "Add more" and add the team members.

You can assign them an "Admin" or a "Member" role if you are an Admin. If you are a "Member" then the team member you invite will automatically be assigned a "Member" role.

Click on "Save changes"

An email will be sent to the team members who are added with a sign-up link.

Upon verifying their details, the team members will be added.

Q. How can I delete a team member?

If you are an admin then click on the "Delete" button next to the member. The deleted user will be informed that their account was deleted by you over an email.

Q. How do I resend emails to pending members?

Ask your team member to check their email again and open their spam folders.

Even then if they aren't able to verify their email address, send them another email.

You can send another verification email by clicking on the resend button next to their name.

Q. How can I restore a deleted account of a team member?

In some cases, if a team member has been deleted from the team. "Admins" have the privilege to restore such deleted accounts.

Follow these steps to add your team member that might have been removed from the team due to prior account deletion:

Go to the "Team" page and select "Deleted" from the left side panel.

Click on the "Restore button" to restore that particular account.

Q. I think my account was mistakenly deleted, how can I get access back?

When your account is deleted by an Admin you will be notified via email about the same and who deleted your account.

In case it was a mistake, then you can contact the admins to reactivate your account.

Q. What happens when my account gets deleted?

All your jobs become inactive.

When your account is restored, you can see the jobs on the “Inactive jobs” page

Q. How can I upgrade my account to a paid one?

Go to the "Team" page and scroll down.

Click on "Click here" and you can request your customer success manager for an upgrade.

Fill up the contact form below and submit it.

Updated on: 10/08/2022

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